Privacy policy

1. Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can personally identify you. Detailed information on data protection can be found in our privacy policy listed below this text.

Data collection on our website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. You can find their contact details in the imprint of this website.

How do we collect your data?

Your data is collected when you provide it to us. This may include data that you enter into a contact form, for example.

Other data is automatically collected by our IT systems when you visit the website. This is mainly technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter our website.

What do we use your data for?

Some of the data is collected to ensure the proper functioning of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient, and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking, or deletion of this data. For this purpose and for further questions regarding data protection, you can contact us at any time using the address provided in the imprint. Furthermore, you have a right to lodge a complaint with the competent supervisory authority.

Analysis tools and third-party tools

When you visit our website, your surfing behavior may be statistically evaluated. This is mainly done with cookies and so-called analytics programs. The analysis of your surfing behavior is usually anonymous; it cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You can find detailed information on this in the following privacy policy.

You can object to this analysis. We will inform you about the options for objection in this privacy policy.

2. General notes and mandatory information

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the internet (e.g., communication by email) can have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information about the responsible party

The responsible party for data processing on this website is:

Sylviane Caressa

Phone: 040 - 380 377 30 Email: info[at]au-quai.de

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Revocation of your consent to data processing

Many data processing operations are only possible with your explicit consent. You can revoke consent you have already given at any time. An informal notification by email to us is sufficient for revoking consent. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to lodge a complaint with the supervisory authority

In the event of breaches of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done to the extent that it is technically feasible.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Encrypted payment transactions on this website

If, after the conclusion of a paid contract, there is an obligation to provide us with your payment details (e.g., account number for direct debit authorization), this data is required for payment processing.

Payment transactions using common payment methods (Visa/MasterCard, direct debit) are made exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

With encrypted communication, your payment data that you transmit to us cannot be read by third parties.

Information, blocking, deletion

In accordance with applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipients, the purpose of data processing, and, if applicable, the right to correction, blocking, or deletion of this data. For this purpose, as well as for further questions regarding personal data, you can contact us at any time using the address provided in the imprint.

Objection to promotional emails

The use of contact data published within the framework of imprint obligations for sending unsolicited advertising and informational materials is hereby objected to. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited promotional information, such as spam emails.

3. Data collection on our website

Cookies

Our website uses cookies in some areas. Cookies do not harm your computer and do not contain any viruses. They serve to make our website more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser on your next visit.

You can set your browser to notify you about the placement of cookies and allow cookies only in individual cases, reject the acceptance of cookies for specific cases or in general, and activate the automatic deletion of cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies that are necessary for the electronic communication process or for the provision of certain functions you request (e.g., shopping cart functionality) are stored based on Art. 6(1)(f) of the General Data Protection Regulation (GDPR). The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If other cookies (such as cookies used for analyzing your browsing behavior) are stored, they will be addressed separately in this privacy policy.

Server log files

The provider of the website automatically collects and stores information in server log files, which your browser automatically transmits to us. These are:

• Browser type and browser version

• Operating system used

• Referrer URL

• Hostname of the accessing computer

• Time of the server request

• IP address

These data will not be merged with other data sources.

The basis for data processing is Art. 6(1)(f) of the GDPR, which allows the processing of data for the performance of a contract or pre-contractual measures.

Contact form

If you submit inquiries to us via the contact form, your information from the inquiry form, including the contact details provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We will not share this information without your consent.

The processing of the data entered into the contact form is therefore based exclusively on your consent (Art. 6(1)(a) of the GDPR). You can revoke this consent at any time. An informal notification by email to us is sufficient. The legality of the data processing operations carried out before the revocation remains unaffected by the revocation.

The data you enter in the contact form will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory statutory provisions - especially retention periods - remain unaffected.

Storage of IP address

Our comment function stores the IP addresses of users who post comments. Since we do not check comments on our site before they are activated, we need this data to be able to take action against the author in the event of legal violations such as insults or propaganda.

4. Social Media

Sharing Content via Plugins (Facebook, Google+1, Twitter & Co.)

The content on our pages can be shared on social networks such as Facebook, Twitter, or Google+ in compliance with data protection regulations. This website uses the eRecht24 Safe Sharing Tool for this purpose. This tool establishes direct contact between the networks and users only when the user actively clicks on one of these buttons.

This tool does not automatically transfer user data to the operators of these platforms. If the user is logged into one of the social networks, an information window appears when using the social buttons of Facebook, Google+1, Twitter & Co., in which the user can confirm the text before submitting.

Our users can share the content of this page on social networks in a data protection-compliant manner without the operators of the networks creating complete surfing profiles.

Facebook-Plugins (Like & Share-Button)

Our pages integrate plugins from the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. You can recognize the Facebook plugins by the Facebook logo or the "Like" button on our page. An overview of the Facebook plugins can be found here: https://developers.facebook.com/docs/plugins/.

When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook receives the information that you have visited our site with your IP address. If you click the Facebook "Like" button while logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate the visit to our pages with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Facebook. For more information, please refer to Facebook's privacy policy at: https://www.facebook.com/policy.php.

If you do not want Facebook to associate your visit to our pages with your Facebook account, please log out of your Facebook account.

Twitter Plugin

Our pages include functions of the Twitter service. These functions are offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the "Re-Tweet" function, the websites you visit are linked to your Twitter account and made known to other users. Data is also transferred to Twitter in the process. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Twitter. For more information, please refer to Twitter's privacy policy at: https://twitter.com/privacy.

You can change your privacy settings on Twitter in the account settings at: https://twitter.com/account/settings.

Google+ Plugin

Our pages use features of Google+. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Collection and disclosure of information: By using the Google+ button, you can publish information worldwide. Through the Google+ button, you and other users receive personalized content from Google and our partners. Google stores both the information that you have given +1 for content and information about the page you viewed when clicking +1. Your +1 may be displayed as hints along with your profile name and photo in Google services, such as search results or your Google profile, or elsewhere on websites and internet advertisements.

Google records information about your +1 activities to improve Google services for you and others. To use the Google+ button, you need a globally visible, public Google profile that must contain at least the name chosen for the profile. This name is used in all Google services. In some cases, this name may also replace a different name you used when sharing content through your Google Account. The identity of your Google profile can be displayed to users who know your email address or have other identifying information about you.

Use of the collected information: In addition to the purposes explained above, the information provided by you will be used in accordance with the applicable Google privacy policies. Google may publish aggregated statistics about users' +1 activities or share them with users and partners, such as publishers, advertisers, or affiliated websites.

Instagram Plugin

Our pages incorporate functions of the Instagram service. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.

If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking the Instagram button. This allows Instagram to associate the visit to our pages with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Instagram.

For more information, please refer to Instagram's privacy policy: https://instagram.com/about/legal/privacy/.

Tumblr Plugin

Our pages use buttons of the Tumblr service. The provider is Tumblr, Inc., 35 East 21st St, 10th Floor, New York, NY 10010, USA.

These buttons allow you to share a post or page on Tumblr or follow the provider on Tumblr. When you access one of our websites with a Tumblr button, the browser establishes a direct connection to Tumblr's servers. We have no control over the scope of data that Tumblr collects and transmits using this plugin. As of the current state of knowledge, the user's IP address and the URL of the respective website are transmitted.

For more information, please see Tumblr's privacy policy: https://www.tumblr.com/policy/en/privacy.

LinkedIn Plugin

Our website uses functions of the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA.

Each time one of our pages containing LinkedIn features is accessed, a connection to LinkedIn's servers is established. LinkedIn is notified that you have visited our website with your IP address. If you click the LinkedIn "Recommend" button and are logged into your LinkedIn account, LinkedIn can associate your visit to our website with you and your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by LinkedIn.

For more information, please refer to LinkedIn's privacy policy: https://www.linkedin.com/legal/privacy-policy.

XING Plugin

Our website uses features of the XING network. The provider is XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany.

Each time one of our pages containing XING features is accessed, a connection to XING's servers is established. To the best of our knowledge, no personal data is stored in the process. In particular, no IP addresses are stored or usage behavior evaluated.

For more information about data protection and the XING share button, please refer to XING's privacy policy: https://www.xing.com/app/share?op=data_protection.

Pinterest Plugin

On our site, we use social plugins from the social network Pinterest, which is operated by Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103-490, USA ("Pinterest").

When you visit a page that contains such a plugin, your browser establishes a direct connection to Pinterest's servers. The plugin transmits protocol data to Pinterest's server in the USA. This protocol data may contain your IP address, the address of the websites visited, which also contain Pinterest functions, the type and settings of the browser, the date and time of the request, your use of Pinterest, and cookies.

For more information on the purpose, scope, further processing and use of data by Pinterest, as well as your rights and options for protecting your privacy, please refer to Pinterest's privacy policy: https://about.pinterest.com/en/privacy-policy.

5. Analysis Tools and Advertising

Google Analytics

This website uses features of the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses cookies, which are text files stored on your computer that enable an analysis of your website usage. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

The storage of Google Analytics cookies is based on Art. 6(1)(f) of the General Data Protection Regulation (GDPR). The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

IP Anonymization

We have activated the IP anonymization feature on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

Browser Plugin

You can prevent the storage of cookies by adjusting your browser software accordingly; however, please note that if you do this, you may not be able to use all the features of this website to their full extent. Furthermore, you can prevent Google from collecting and processing the data generated by the cookie and related to your use of the website (including your IP address) by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Objection to Data Collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this website: Disable Google Analytics.

For more information on how Google Analytics handles user data, please refer to Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Data Processing Agreement

We have concluded a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic Features in Google Analytics

This website uses the "demographic features" function of Google Analytics. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising by Google and visitor data from third-party providers. This data cannot be attributed to any specific individual. You can disable this feature at any time by adjusting the ad settings in your Google account or by using the opt-out option described above ("Objection to Data Collection").

Google AdSense

This website uses Google AdSense, a service for integrating advertisements provided by Google Inc. ("Google"). The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google AdSense uses so-called "cookies," which are text files stored on your computer that enable an analysis of your website usage. Google AdSense also uses web beacons (invisible graphics). Through these web beacons, information such as visitor traffic on these pages can be evaluated.

The information generated by cookies and web beacons about the use of this website (including your IP address) and the delivery of advertising formats is transmitted to a Google server in the USA and stored there. This information may be transferred by Google to Google's contractual partners. However, Google will not merge your IP address with other data stored by you.

The storage of AdSense cookies is based on Art. 6(1)(f) of the GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

You can prevent the installation of cookies by adjusting your browser software accordingly. However, please note that if you do this, you may not be able to use all the features of this website to their full extent. By using this website, you agree to the processing of the data collected about you by Google in the manner and for the purposes described above.

Google Analytics Remarketing

Our websites use the features of Google Analytics Remarketing in conjunction with the cross-device capabilities of Google AdWords and Google DoubleClick. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

This feature allows the advertising target groups created with Google Analytics Remarketing to be linked with the cross-device capabilities of Google AdWords and Google DoubleClick. This way, interest-based, personalized advertising messages that have been customized based on your previous usage and browsing behavior on one device (e.g., mobile phone) can also be displayed on another of your devices (e.g., tablet or PC).

If you have given your consent, Google will link your web and app browser history to your Google Account for this purpose. This allows the same personalized advertising messages to be displayed on every device you log into with your Google Account.

To support this feature, Google Analytics captures Google-authenticated user IDs that are temporarily linked to our Google Analytics data in order to define and create cross-device ad targeting.

You can permanently opt out of cross-device remarketing/targeting by disabling personalized advertising in your Google Account. Follow this link to do so: https://www.google.com/settings/ads/onweb/.

The summary of the data collected in your Google Account is based solely on your consent, which you can give or withdraw from Google (Art. 6(1)(a) of the GDPR). For data collection processes that are not merged into your Google Account (for example, if you do not have a Google Account or have objected to the merge), the collection of data is based on Art. 6(1)(f) of the GDPR. The website operator has a legitimate interest in analyzing anonymous website visitors for advertising purposes.

For more information and Google's privacy policy, please visit: https://www.google.com/policies/technologies/ads/.

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising program by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).

As part of Google AdWords, we use a feature called Conversion Tracking. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that are placed on the user's computer by the internet browser. These cookies expire after 30 days and are not used to personally identify users. If the user visits certain pages of this website and the cookie has not expired, Google and we can recognize that the user clicked on the ad and was redirected to this page.

Each Google AdWords customer receives a different cookie. The cookies cannot be tracked across AdWords customers' websites. The information obtained through the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. The customers are provided with the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive information that personally identifies users. If you do not wish to participate in tracking, you can opt out of this use by easily disabling the Google Conversion Tracking cookie through your internet browser's user settings. You will then not be included in the conversion tracking statistics.

The storage of "conversion cookies" is based on Art. 6(1)(f) of the General Data Protection Regulation (GDPR). The website operator has a legitimate interest in analyzing user behavior to optimize both the website offering and advertising.

For more information on Google AdWords and Google Conversion Tracking, please refer to Google's privacy policy: https://www.google.com/policies/privacy/.

You can configure your browser to notify you about the use of cookies and to allow cookies only on a case-by-case basis, refuse the acceptance of cookies for certain cases or in general, and enable the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Google reCAPTCHA

We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on our websites. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

reCAPTCHA is used to check whether data entry on our websites (e.g., in a contact form) is done by a human or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g., IP address, duration of the website visitor's stay on the website, or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analysis runs entirely in the background. Website visitors are not notified that an analysis is taking place.

Data processing is based on Art. 6(1)(f) of the General Data Protection Regulation (GDPR). The website operator has a legitimate interest in protecting its web offerings against abusive automated spying and spam.

For more information on Google reCAPTCHA and Google's privacy policy, please refer to the following links: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html.

Facebook Pixel

Our website uses the visitor action pixel from Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"), for conversion measurement.

This allows tracking of the behavior of website visitors after they have been redirected to the website by clicking on a Facebook ad. This enables the evaluation of the effectiveness of Facebook ads for statistical and market research purposes and optimization of future advertising campaigns.

The data collected is anonymous to us as the operator of this website, and we cannot draw any conclusions about the identity of users. However, the data is stored and processed by Facebook, which allows a connection to the respective user profile and Facebook to use the data for its own advertising purposes in accordance with the Facebook Data Policy. As a result, Facebook can display ads on Facebook pages and outside of Facebook. As the website operator, we have no influence on this use of the data.

For further information on the protection of your privacy, please refer to Facebook's privacy policy: https://www.facebook.com/about/privacy/.

You can also disable the "Custom Audiences" remarketing function in the ad settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen if you are logged into Facebook.

If you do not have a Facebook account, you can disable Facebook's usage-based advertising on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.

6. Newsletter

Newsletter Data

If you would like to subscribe to the newsletter offered on the website, we require your email address and information that allows us to verify that you are the owner of the provided email address and consent to receive the newsletter. Further data will not be collected or will only be collected on a voluntary basis. We use this data exclusively for sending the requested information and do not disclose it to third parties.

The processing of the data entered into the newsletter subscription form is based exclusively on your consent (Art. 6(1)(a) GDPR). You can revoke your consent to the storage of data, the email address, and its use for sending the newsletter at any time, for example, via the "unsubscribe" link in the newsletter. The legality of data processing operations already carried out remains unaffected by the revocation.

The data you provide for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter, and it will be deleted after unsubscribing. Data that has been stored for other purposes with us (e.g., email addresses for the member area) remains unaffected.

7. Plugins and Tools

Google Web Fonts

This site uses web fonts provided by Google for the uniform display of fonts. When you access a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose, the browser you are using must establish a connection to Google's servers. As a result, Google becomes aware that our website has been accessed through your IP address. The use of Google Web Fonts is in the interest of a consistent and visually appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) of the GDPR.

If your browser does not support web fonts, a default font will be used by your computer.

For more information about Google Web Fonts, please visit https://developers.google.com/fonts/faq and Google's privacy policy: https://www.google.com/policies/privacy/.

Google Maps

This site uses the Google Maps mapping service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the features of Google Maps, it is necessary to store your IP address. This information is usually transmitted to a Google server in the United States and stored there. The provider of this site has no influence on this data transmission.

The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy location of the places we indicate on the website. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) of the GDPR.

For more information on how Google handles user data, please see Google's privacy policy: https://www.google.com/intl/en/policies/privacy/.

The privacy policy has been generated by e-recht24.de.